Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the services offered by Leadpipe LP SOFT LTD ("Leadpipe," "we," "us," or "our").

Your access to and use of the services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the services.

By accessing or using the services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the services.

We reserve the right to modify, suspend, or discontinue the services at any time without notice.

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding the password that you use to access the services and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Payment and Refunds

Leadpipe uses Stripe for payment processing. By providing your payment information, you agree to Stripe's terms of service and privacy policy. Leadpipe does not store your payment information on our servers.

All sales are final, and we do not offer refunds for our services. If you have any issues with the services, please contact us at support@leadpipe.com, and we will work with you to resolve the issue.

Intellectual Property

The services and its original content, features, and functionality are and will remain the exclusive property of Leadpipe and its licensors. The services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Leadpipe.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the services will immediately cease. If you wish to terminate your account, you may simply discontinue using the services.

Limitation of Liability

In no event shall Leadpipe, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. The services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us If you have any questions about these Terms, please contact us at:

Leadpipe LP SOFT LTD15570521Office, 3 Hornton Place London, United Kingdom, W8 4LZEmail: legal@leadpipe.com

Leadpipe.com Services Agreement Summary

1. Services
   • Leadpipe.com provides web-based portal access to data, reports, dashboards, and analytics through the Leadpipe.com product.
   • Consulting and implementation assistance provided as per Statements of Work.
2. Intellectual Property
   • Leadpipe.com and its licensors own the Software, Reports, and associated intellectual property.
   • Client retains ownership of Client Information and associated intellectual property rights.
   • Leadpipe.com grants Client a non-exclusive, non-transferable, royalty-free license to access and use the Reports for internal business purposes during the Agreement term.
3. License Grant and Limitations
   • Leadpipe.com grants Client a non-exclusive, non-transferable license to use the Software and Documentation for internal purposes only.
   • Use is limited to authorized Client personnel; access may not be granted to others without Leadpipe.com's written permission.
4. Confidentiality
   • Confidential Information includes non-public and proprietary know-how and information disclosed under the Agreement.
   • Parties agree to maintain confidentiality and protect Confidential Information as a trade secret.
   • Receiving Party shall not use or disclose Confidential Information except for purposes permitted under the Agreement.
   • Exceptions to non-disclosure include information that becomes public knowledge, is received from a third party without restriction, is independently developed, or is required to be disclosed by law.
5. Term and Termination
   • Leadpipe.com may terminate the Agreement and/or suspend services immediately without notice if Client materially breaches the Agreement.
   • Upon termination, all invoices and fees owed to Leadpipe.com become immediately due and payable.
6. Warranties and Disclaimers
   • Leadpipe.com warrants that the Software is fit for its ordinary purposes but disclaims any warranty that it will meet specific Client requirements or business needs.
   • Leadpipe.com warrants that the Software and Documentation do not infringe upon U.S. patents, trademarks, or copyrights.
   • Except for the limited warranties, Leadpipe.com disclaims all other warranties, express or implied.
7. Limitation of Liability
   • Neither party shall be liable for indirect, punitive, special, exemplary, consequential, or incidental damages.
   • Except for a breach of confidentiality, neither party's aggregate liability shall exceed the amounts paid by Client to Leadpipe.com.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

leadpipe.com (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”) through AutopilotHQ, Inc. (“Autopilot”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions that may govern the relationship between you and Us in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online, offline, or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or manually dialed marketing mobile messages (as applicable) at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.

User Opt Out: If you do not wish to continue participating in the Program, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at gg@leadpipe.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. We, any party that assists Us in the delivery of the mobile messages, and the respective wireless carriers, including T-Mobile, are not liable for delayed or undelivered mobile messages.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use or engage with the Program if you are under thirteen (13) years of age. If you use or engage with the Program and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Program, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Program, or are of adult age in your jurisdiction. By using or engaging with the Program, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not send any prohibited content over the Program. Prohibited content includes:

* Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;

* Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;

* Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;

* Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;

* Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and

* Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

DISPUTE RESOLUTION - ARBITRATION CLAUSE AND CLASS ACTION WAIVER. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED: In the event that there is a dispute, claim, or controversy between you and Us, or any other third-party service provider, including Autopilot, acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in 3 Hornton Pl, London W8 4LZ, UK before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which leadpipe.com’s principal place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

‍

‍

‍

Leadpipe LP SOFT LTD ("Leadpipe," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal information you provide to us directly, such as your name, email address, postal address, phone number, and payment information.

Information collected automatically through your use of our services, such as IP address, device information, and browsing behavior.

Information from third parties, such as social media platforms and business partners.

Use of Your Information

We use the information we collect to:

Provide, maintain, and improve our services.

Process transactions and send you related information.

Send you technical notices, updates, security alerts, and support and administrative messages.

Communicate with you about products, services, offers, and events offered by Leadpipe and others, and provide news and information we think will be of interest to you.

Monitor and analyze trends, usage, and activities in connection with our services.

Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Leadpipe and others.

Sharing of Your Information

We may share your information with third parties in certain situations, including: With your consent.

With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Leadpipe or others.

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws or regulations. We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Choices

You may update, correct, or delete your account information at any time by logging into your account. You may also unsubscribe from marketing communications by following the instructions in those emails. If you have any questions or concerns about our use of your personal information, please contact us using the contact information provided below.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Leadpipe LP SOFT LTD

15570521Office, 3 Hornton Place

London, United Kingdom, W8 4LZ

Email: privacy@leadpipe.com

Leadpipe.com Refund Policy

1. Scope of the Refund Policy:

This Refund Policy applies exclusively to the services offered by Leadpipe.com. Leadpipe.com uses Stripe and Chargebee for payment processing. By providing your payment information, you agree to Stripe's terms of service and privacy policy, as well as Chargebee's terms of service and privacy policy. Leadpipe.com does not store your payment information on our servers.

2. Free Trial Period:

Leadpipe.com offers a free trial period to all new users. This trial period allows users to experience our services without any financial commitment. The duration of the free trial period is clearly specified at the time of signing up.

3. No Refunds Policy:

Following the free trial period, Leadpipe.com operates on a strict 'No Refunds' policy. All sales are final, and we do not offer refunds for our services. Users are encouraged to utilize the free trial period to make an informed decision about our service.

4. Subscription Flexibility:

Users have the freedom to cancel, upgrade, or downgrade their subscriptions at any time. There is no requirement to contact support for subscription changes. These actions can be completed directly by the user through their account settings on the Leadpipe.com platform.

5. Responsibility of Users:

It is the responsibility of users to understand and acknowledge this No Refunds policy before subscribing to any paid services following the free trial. Users should be aware that any charges incurred after the free trial period are non-refundable.

6. Automatic Subscription Renewal:

Users should note that subscriptions are automatically renewed at the end of each subscription period. It is the user's responsibility to cancel the subscription before the renewal date if they do not wish to continue with the service. Stripe and Chargebee will process the automatic renewal of your subscription unless you cancel before the renewal date.

7. Exceptional Circumstances:

While Leadpipe.com maintains a No Refunds policy, exceptional circumstances will be considered on a case-by-case basis. In such cases, users are advised to contact support with detailed information for review. If a refund is deemed appropriate, it will be processed through Stripe or Chargebee, depending on the payment method used.

8. Notification of Policy Changes:

Leadpipe.com reserves the right to modify this Refund Policy. Users will be notified of significant changes through the contact information provided in their account.

9. Contact Information:

For any queries or clarifications regarding this Refund Policy, users can reach out through the contact methods provided on our website: support@leadpipe.com.

10. Acknowledgement of Policy:

By using the services of Leadpipe.com, users acknowledge that they have read, understood, and agreed to the terms outlined in this Refund Policy.

We at Leadpipe.com are committed to providing a transparent and user-friendly experience. We encourage our users to take full advantage of the free trial period to ensure our services meet their needs before committing to a paid subscription. If you have any issues with the services you have purchased, please contact our support team, and we will work with you to resolve the issue. However, please note that we do not provide refunds for services that have already been rendered or for issues that are not directly related to the quality of our services.

‍